As previously communicated, Verifone discontinued the sale of Topaz XL 410, Ruby2, RubyCi, Ruby2 iOrder on September 30, 2023. Verifone no longer makes new features available in software intended to run on these discontinued devices. Verifone will continue to provide you any software support that you have contracted in relation to discontinued devices, including error correction for severity 1 issues and compliance updates (if included in your contracted software support package). Read below to learn about the newest technology, the C18, and the new incentives available.
Verifone’s Next Generation Solution, the C18
The newest, most powerful countertop point-of-sale (POS) for convenience stores has unsurpassed functionality and versatility. C18’s user interface is made for today’s cashiers serving customers who want a frictionless experiences. The brilliant, high-definition screen is easy on the eyes. At an impressive 18.5 inches, there is abundant real estate for your sales needs. Pallets can be customized for fuel, operations, video security, and other utilities that you need to track. Engineered for rugged reliability, C18 will expand functionalities to grow with your business.
- Smoothly integrated with other system components and peripherals
- System architecture designed to handle payments without the need to recertify existing POS applications
- Optional rugged full-travel 120 keyboard with editable Keycaps
- Unique status light ring can change color to indicate status of system or provide alerts
- Built-in hardware diagnostics consisting of a “Soft Reset” that allows for a graceful recovery from a system problem
How to Upgrade
You may continue using the discontinued devices and Verifone will continue providing contracted repair and hardware support services for the discontinued devices until September 30, 2026; provided that Verifone’s obligation to repair the discontinued devices is dependent on the availability of any required replacement parts, which Verifone cannot guarantee.
- If you need to upgrade existing Verifone equipment, please contact tony.pierce@verifone.com.
- If you are ordering for a new site, contact tony.pierce@verifone.com.
- If you are replacing Passport, Retalix or other POS, contact tony.pierce@verifone.com.
- Orders will be fulfilled by Verifone Master Distributors.
- If you encounter any problems with ordering, please contact Tony Pierce tony.pierce@verifone.com.
Verifone Product Purchase Program for Phillips 66®
Phillips 66 has dedicated pricing for sites branded Phillips 66®, 76®, and Conoco® when hardware is ordered through this program.
- C18 Point of Sale Only (No printer/cash drawer/UPS) $3700.00
- C18 Point of Sale With Peripherals $4500.00
- C18 Point of Sale with Peripherals & Keyboard $5000.00
- Commander Site Controller (16 Fueling Positions) $4500.00
- M400 PIN Pad (No Stand) $ 640.00
** Pricing may be updated at Verifone’s discretion. Orders must be through Phillips 66® hardware program to take advantage of special pricing. Verifone standard limited warranty applies to all orders. Sites must be covered by current ASM/HD program under Phillips 66® to take advantage of hardware program.
You can learn more about C18 and the Verifone Produce Purchase Program for Phillips 66® here.
C18/M400 Incentive Program – Extended
Verifone previously launched an incentive program for VASCs when C18 terminals are installed. Manufacturer rebates for merchants are issued when C18 and M400 are installed, or the RubyCI is replaced with a Commander, C18, and M400.
The Verifone Incentive Program Flyer and the Terms & Conditions documents listed the end date for equipment purchases as June 30, and installations must be completed by August 31. Verifone is extending this Program by one month. This means equipment purchases now must be completed by July 31, and Installations must be completed by September 30.
All sites participating in this program MUST be Pre-Enrolled by July 31. Site Enrollments will NOT be accepted after that date.
The information in the terms and Conditions is still the same except for the end dates and installation deadlines. If you have any additional questions, please reach out to your Verifone sales contact.
