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Summary

For NCR RPOS Customers: Current production Verifone TLS certificates for all Verifone PIN Pad device types will expire on May 13, 2023. This applies to Verifone MX915, MX925, and M400 PIN Pad devices. Due to the pending expiration NCR has new Verifone TLS certificates available to customers. It is strongly recommended that customers who use the Verifone MX915, MX925, or M400 PIN Pad devices to process inside payment card transactions install the new TLS certificate prior to May 13, 2023. If the new TLS certificate is not installed prior to May 13, 2023, the Verifone PIN Pads will stop processing transactions. The new TLS certificate is good for 3 years and will expire on July 13, 2025.  

Installation

Please reach out to your NCR support partner for the new Verifone TLS Certificate. Detailed install instructions will be distributed with the TLS certificates and are included in the PDF above. 

Support

If any issues occur during installation or testing, NCR CFR EPS customers should contact the NCR Help Desk.