July 2024

Fraud Alert: New Fuel Theft Method Scheme 

Please be aware of a new fuel theft method scheme that could impact your site(s). Fuel theft criminals are using a new method to tamper with the internal electrical wiring of fuel dispensers which allows them to steal fuel. This new fuel theft technique targets the power wires to the valves which avoids tampering with the pulsers.  

Criminals gain access through the receipt door on the fuel dispenser through connecting to the internal 24-volt red power cables on the diesel fuel valve. This allows quick access plugging into and alternate the power source to disrupt the voltage and open the fuel valve.  

The pictures above highlight the access point and the 24-volt red dispenser wires. Once the criminals gain access to the internal components, they attach a 24-volt battery to these wires by using wire crimp quick connector, which allows the pump fuel valve to open. Once the valve is open, the criminal authorizes the other side of the pump to dispense fuel.  

The Phillips 66 Fraud Department strongly encourages the use of upgraded security locks for all dispenser access doors including (lower doors, and printer doors). In the event you need to upgrade and or replace locks, CompX Security Company can provide upgraded locks. Contact CompX at (864) 297-6655 or visit CompX.com.  

Other recommended security devices include the use of audible alarms, pulsar security covers, the installation of encrypted pulsar gears and the use of security decals/labels on all doors. Security labels are available for purchase from the Nova Vision Company. You may contact Nova Vision at (888) 416-0443 or novavisioninc.com/p66.  

Daily inspections of the fuel dispensers are also highly recommended. Inspecting   security labels to visually validate they have not been altered, removed, or tampered with. Inspect dispenser doors and locks to ensure they have not been altered, tampered with, removed, or damaged.  

Train employees to stay alert, and continually inspect and monitor the premises and alert store management in the event if they do come across anything that is not properly secure or right. Site personnel can also contact the Phillips 66 Fraud Department at (888) 482-1838.  

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