As previously announced, we are transitioning our current mystery shop program to IPSOS starting on July 1. The program will remain the same, but your portal will be more user friendly and offer you better tools for improving your score and ultimately your site(s). Even more exciting, you will now be able to configure your views as well as view reporting in the mobile app.  

For a brief rundown on your new dashboard—from successfully logging in, submitting an appeal, and general navigation tips—download the Phillips 66 IPSOS user guide. We anticipate that you will find the new portal a seamless experience; however, if you have questions, IPSOS will be offering training once the portal is live. 

Important dates to remember 

• The new portal goes live on July 18, and you will receive your login credentials at that time. 
• To ask the IPSOS team questions directly, register for one of the available live training sessions below. 

Have feedback you would like to share as you transition? Evaluations will occur throughout the remainder of the year to gather your feedback and outline any changes that should be implemented after finishing the transition. We look forward to hearing from you and how in partnership with IPSOS, we can continue fostering growth in every aspect of your business.